Privacy Policy

Our Connected World (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.ourconnectedworld.ca] (the “Site”), purchase our products, or book our services.

Information We Collect

When You Visit the Site:

Automatically Collected Data: We may collect non-personal information such as IP address, browser type, pages visited, and time spent on our site through cookies and analytics tools.
Cookies: Cookies help us improve user experience and understand how visitors interact with our content.

When You Make a Purchase or Book a Service:

Personal Information: We collect your name, email address, phone number (if provided), billing address, and payment details.
Payment Processing: Payments are processed securely through trusted third-party payment processors. We do not store your credit card information on our servers.

When You Subscribe to Our Email List:

If you opt in, we collect your name and email address to send updates, promotions, or newsletters. You can unsubscribe at any time using the link in our emails.

How We Use Your Information

We may use your information to:

Process and fulfill your orders and bookings.
Communicate with you about your purchase, project, or inquiry.
Send you marketing emails, updates, or special offers (only if you opt-in).
Improve our website, services, and customer experience.
Comply with legal obligations and protect our rights.

How We Protect Your Information

We take reasonable steps to safeguard your information. We use secure servers, SSL encryption, and trusted third-party processors to keep your data safe. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data with trusted third-party service providers (e.g., payment processors, and email marketing tools) only to perform services on our behalf. They are contractually obligated to keep your information confidential.

Your Rights

You can update or correct your personal information at any time by contacting us.
You can unsubscribe from marketing emails at any time using the link provided in each email.
If you are located in the EU or UK, you have additional rights under GDPR, including the right to request access, correction, or deletion of your personal data.

Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices of those sites. Please review their policies separately.

Children’s Privacy

Our website and services are not intended for children under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 support@ourconnectedworld.ca